When your team is with a patient and can’t pick up, TextGopher™ texts the caller back in seconds under your clinic’s name, gets the pet, the symptom, and how urgent it looks — and routes it to you. It never gives medical advice.
My dog ate a whole chocolate bar about an hour ago — is that bad?
I’ll get you to our team right away. About how much does he weigh, and any vomiting yet?
Around 40 lbs, no vomiting so far.
Qualified opportunity
Built for veterinary teams
A front desk with a lobby full of patients can’t catch every call — and a worried owner who reaches voicemail calls the next clinic. If pets are your patients, TextGopher™ is built for you.
Don’t see your practice? If pet owners call you, it fits.
See it work
The caller gets a clear answer — never a diagnosis. Your team gets an organized patient, flagged by urgency.
Possible emergency
Captured the pet, the weight, and what happened, and flagged it urgent so your team could call back fast. It did NOT tell the owner whether it was dangerous — that’s the vet’s call.
My dog ate a whole chocolate bar about an hour ago — is that bad?
I’ll get you to our team right away. About how much does he weigh, and any vomiting yet?
Around 40 lbs, no vomiting so far.
Qualified opportunity
Existing patient
Recognized it as an existing patient and captured the symptom so the desk could offer the next sick-visit slot.
Bella’s been limping since yesterday — can she be seen?
Let’s get her in. Is she putting any weight on it, and which leg?
Barely. Back right.
Qualified opportunity
New patient
Caught that they’re a new client and got the puppy’s age and vaccine status so you could book the first visit.
We just got a puppy and need first shots — are you taking new patients?
We are! About how old is the puppy, and has he had any vaccines yet?
Nine weeks, none yet.
Qualified opportunity
How it works
When the line goes to voicemail, TextGopher™ takes it from here, in three steps.
TextGopher™ replies with the response you approved. Calls your desk answers stay with you.
Clinic-aware questions capture the pet, the symptom, whether they’re a new or existing patient, and how urgent the call appears — without ever diagnosing.
A structured opportunity shows the pet, the symptom, and an urgency flag, so the desk can call the emergencies back first. A person decides everything.
Control & compatibility
It responds, organizes, and flags apparent urgency. It never diagnoses, never gives medical or dosing advice, never tells an owner whether it’s an emergency, and never commits your clinic. It captures the details and routes the pet to you. A veterinarian decides every outcome.
Set up once: connect your missed-call number, approve your questions and urgency rules, and test the caller experience before it goes live.
Pricing
Activate and test with real missed calls over 30 days, then choose the plan that fits. No automatic subscription.
Start here
$9.99 one-time activation
Test up to 20 recovered conversations over 30 days. No automatic subscription.
Carrier texting paperwork? Three quick questions — we file it all for you.
Activate TextGopher™then choose your plan
For the owner-operator.
$79 /mo
100 recovered conversations / month
For businesses running a team.
$149 /mo
300 recovered conversations / month
| Plan | Solo | Most popularTeam | Multi-Location |
|---|---|---|---|
| Monthly price | $79 | $149 | from $299 |
| Recovered conversations / mo | 100 | 300 | 750 |
| Additional usage | $15 / 50 | $25 / 100 | Custom · never auto-charged |
| Configured locations | 1 | 1 | Up to 3 |
| Team members | 1 | Up to 5 | Up to 10 |
| Dedicated numbers | 1 | Up to 2 | Up to 3 |
| Business-branded conversations | ✓ | ✓ | ✓ |
| Industry-specific intake | ✓ | ✓ | ✓ |
| Human handoff & takeover | ✓ | ✓ | ✓ |
| Opportunity record & next action | ✓ | ✓ | ✓ |
| Shared visibility & assignment | — | ✓ | ✓ |
| Team handoff workflows | — | ✓ | ✓ |
| Cross-location reporting | — | — | ✓ |
| Location-specific rules | — | — | ✓ |
| Priority support & onboarding | — | — | ✓ |
| Choose Solo | Choose Team | Talk to Sales |
Additional usage is billed monthly on every plan. Multi-Location & Groups volume is quoted, never auto-charged.
FAQ
No — this is the line that matters for a clinic. TextGopher™ captures the pet and the symptom and flags how urgent the call looks, then routes it to your team. It never diagnoses, never gives dosing or medical advice, and never tells an owner whether it’s an emergency. A veterinarian decides.
Yes. Owners keep calling the number they already know. The follow-up text comes from the TextGopher™ recovery number assigned to your clinic, and it identifies you.
It flags apparent urgency from what the owner says — a reported ingestion or trauma gets marked urgent so your desk calls it back first — but the flag is a signpost for your team, not a diagnosis. You triage every case.
Set it up once. TextGopher™ handles the calls your desk can’t, flags the urgent ones, and hands your team the patient.
$9.99 to activate and test. No automatic subscription. Keep your number.
Activate for $9.99